Refunds (if applicable)
To be eligible for a refund , your condition should be such that a payment has been successfully made by you and we could not successfully allocate the slot which was requested by you at the time of payment.
Except for the above mentioned case no other case for refunds will be entertained.
The amount to be refunded will only be sent back to the bank account from which the transaction was made (applicable charges would be deducted by the payment gateway).
To complete your refund, we require more information (such as date and time of payment,contact number used,bank , type of transaction etc.).
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].
Rescheduling (if applicable)
In case of failure to provide the slot for which you have successfully made a payment , you would also have the option of choosing another slot , which at that particular slot should be vacant . The date of the appointment would be the same as that for which you had made the payment and the time slots would be provided for that particular date only.